This was my second Mercedes purchased in the past 3 years.Given the world we are in, it was still better than the first one.All those involved seemed to genuinely care about looking after me.Tristin answered all the pre sale questions, in a timely manner.Andrea's involvement in the delivery was very good.Professional, knowledgeable, and very helpful.
Excellent client care. From day one booking with Liz, Roxanne Yan and Andrea , has been amazing. They truly strive to go above and beyond to make things perfect.
Marc is great. he helps me to choose my Mercedes and he is very patient and knowledgable and helpful. The nice lady introduced every function while i took the car. Olivia sorts out every financial things for the smooth transactions. all Staff there are very nice and friendly. Atmosphere is quite good comparing to every other dealership i visited. no need to mention the car is great but i am very satisfied with the service.
My first Mercedes and the experience was great. Andrew was my sales guy and was fantastic, took all my calls explained everything in detail and also a very pleasant person. Andrea the delivery specialist was also very helpful and pleasant as well as was Olivia the finance manager. Would recommend this dealership to anyone. All in all it was a very good experience.
I work at Global Warranty in the Claims Department and was working with Courtney on a claim for customer - Marko Daniel. She was very pleasant and quick with providing all the information needed to adjust the key/remote replacement claim for this customer.
Great service provide by Andrea, she was helpful, polite and got the job done. Very happy with her service.
awesome customer service by Pranay. He always give excellent customer support. whenever need any appointments he always give excellent customer service. everyone's over there are very nice and polite. will suggest to go there to buy Mercedes-Benz. They give excellent customer service.
Winnipeg Mercedes team was amazing, from the sales guy Pranay to the delivery coordinator Andrea and Allyson as the financial person, all where very friendly and patient...and i am not gonna lie I was that annoying customer with million of questions. Pranay went above and beyond to accommodate my needs during test drives and decision making. Honestly they made car shopping enjoyable. Looking forward to a future upgrade 🙂
Mercedes-Benz in Winnipeg was the best car buying experience I have ever had. I've owned a number of performance vehicles over the years (Never a Mercedes), but the experience in making those purchases has always been "okay" to "terrible". Right from the initial email, to the day of delivery, Jordan has been a fantastic partner. He genuinely cares about the brand, but more importantly, you as a person. Always doing that little extra to keep you informed and confident in your purchase.I did a factory order for an AMG CLA 45 that took roughly 9 months to arrive. Jordan would always ...
I was looking for a pre owned vehicle on the lot. I was looking for a car with low mileage and had my type of interest in vehicles. I was placed in the perfect car. It looked brand new being a used car and my customer service rep, Pranay handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate the great customer service. Ask for Pranay, he is the best! He is amazing and makes the process really easy. He goes ...
Mercedes has always been great to got and still is. The staff are friendly and very helpful. I have never felt pressured.
I was helped by PK with my purchase. He was patient, kind, polite and informative and helped me before and after my purchase. Happy with my experience with him, his service and the service department.
First time shopping with Mercedes and its my first time writing google reciew. Have to say its the best exp ever！No pressure sales with the whole team. Special thank you to Andrew,Andrea and Olivia, you guys made sure my whole experience smooth and easy, really appreciated. You guys rock!
I had a great purchase experience thanks to the professionalism demonstrated by my sales associate (PARNEY) I opted to purchase from Mercedes Benz.Excellent customer service provided by PARNEY. it was not my first one but not my last one either,definitely keep Mercedes Benz in mind when I purchase my next vehicle again.Thanks againPARNEY
Very Good experience with these guys. I'll be back for sure. Exactly what you would expect from Mercedes Benz. The back office and the sales team were awesome.If your going to spend the money on a Benz, you want to feel comfortable throughout the process. Marc and Jordan were no pressure, no BS guys. Just ask for them at the front desk.Recently picked up a C class for my wife. These guys were on top of everything - we did the big bow reveal for Christmas. Outstanding experience, highly recommend it.I went all over, BMW,AUDI,LEXUS,...
Thank you Mercedes Winnipeg! Staff is amazing and professional! Loving my new C-Class!
We had a great experience when purchasing our new Mercedes GLB. It is our first Mercedes and I would say not our last. I would recommend the vehicle for its completely digital display. To help you with the purchase, I would strongly recommend seeing Marc and Justin. They were extremely helpful (no high pressure tactics like we experienced elsewhere when shopping around) AND we were able to get a great deal. The Mercedes Experience is a step above all other luxury brands!
The buying experience at MBW is exceptional. Pranay put me into the vehicle that was right for me and his guidance was greatly appreciated.This is my 7th MB and it is nice to see that their professionalism keeps getting better. Once you have experienced the MB brand, you will never leave especially with service like Pranay and Jordan provide. Thanks Gentlemen.
Edit: I had another great customer service experience with Mercedes Benz Winnipeg. Once again, they were able to answer all my questions and even helped me deal with Mercedes Benz finance. Dirk provided excellent service and approached Mercedes on my behalf. He was readily available to talk with me and took care of the issues I was facing.I’ll definitely recommend this location to anyone who’s looking to buy Mercedes!!—————————————————————————Bought our first car from this showroom. The service they provided was amazing. Every time I go back to get my car serviced, they provide exceptional service. I ...
I had a great buying experience at MBW.Everyone was so kind and extremely knowledgeable. They bent over backwards to ensure I was 100% satisfied with every aspect leading up to and including the day I drove my beautiful vehicle out of there!I'm a lifer now! Thanks again!
First class service and friendly customer service. Very accommodating and warm safe atmosphere, much needed during these trying times ...
Another awesome experience!We recently traded in our GLK and ordered a GLB. Dirk knew what we were looking for and kept us posted on when the GLB would be available. When it did become available, he set us up with Wei, who did a great job educating us and compared the GLB to alternatives so we could make an informed decision. He made ordering the vehicle easy; and, despite the delays due to the pandemic, the experience was great. Wei readily provided us with status updates on the order. When the vehicle arrived, the transition seemed effortless. Ally provided ...